From the case studies provided you will choose a person who you would like to develop an empathic understanding of including understanding your intention. You choose only one person from one case study.
Identify empathy gaps
Describe the person in relation to your pre- existing values, beliefs, stereotyping and bias regarding the person and their situation.
You will describe specific communication skills that could be utilised to increase empathy with that person
In an oral presentation, you will discuss achieving a shared empathic understanding.