Recent Question/Assignment

Question / Scenario
Jenna is a trans-woman who has been experiencing homelessness for over 3 years. Jenna was previously living with her wife however after the marriage ended, she struggled to get back on her feet. Jenna has accessed emergency shelters in the past however was often discharged due to aggressive behaviour. Jenna shared that she drinks alcohol which was a factor in her having difficulty getting a job. Jenna is currently in receipt of Ontario Disability Support Payments (ODSP) and receives approximately $1169 per month. Jenna has been admitted to your shelter and assigned to your case load.
Please answer the questions below:
1. Describe how you would engage with Jenna to develop trust and begin to develop a service plan.
2. Based on the scenario, what are some of the presenting issues and, for these issues what community services/resources would you consider in the development of a case plan.
3. What are some of the challenges you may encounter when working with Jenna and some strategies you would use to address those challenges.