Recent Question/Assignment

Hello, Please find the attached pdf file
Should be one page or less for both graphs (Half page for each Questions).
Application Support Engineer
Technical Writing Assessment
This assessment is designed to demonstrate your technical writing skills. Please review the two call quality graphs provided below and draft a brief response to a user who submits a ticket asking why users were having a hard time hearing each other and were constantly disconnecting from the call.
Please write your response to an audience who is not familiar with telephony and who does not have a technical background.