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Student Assessment Pack
Ensure this cover sheet is attached to your work.
Student and Trainer/Assessor Details
Student ID
Student name
Contact number
Email address
Trainer/Assessor name
Course and Unit Details
Course name Professional Year Program – CPW5
Unit code and name Reporting to Managers (BSBRES401 Analyse and Present Research Information)
Due Date Submission Date
Student Declaration:
• I certify that the work submitted for this assessment pack is my own. I have clearly referenced any sources used in my submission. I understand that a false declaration is a form of malpractice;
• I have kept a copy of this assessment pack and all relevant notes, attachments, and reference material that I used in the production of the assessment pack;
• For the purposes of assessment, I give the trainer/assessor of this assessment the permission to:
o Reproduce this assessment and provide a copy to another member of staff; and
o Take steps to authenticate the assessment, including communicating a copy of this assessment to a checking service (which may retain a copy of the assessment on its database for future plagiarism checking).
Student signature: ________________________________ Date: ____/_____/______________
THIS PAGE IS INTENTIONALLY BLANK

ASSESSMENT DETAILS AND RESULTS SHEET
Purpose:
This sheet enables assessors to determine a student’s competency for each unit based on all assessment tasks submitted. It also provides evidence to ACS that the student has been assessed appropriately, after the student’s assessment is destroyed after the mandatory 6 months retention period. Under the Public Records Act, this sheet must be retained for 7 years.
Instructions:
Assessor: Record the outcome of each assessment task on this sheet. Once all assessments have been finalised, determine the student’s competency for the unit based on all assessment tasks. Record the unit outcome below, sign and date then forward this form together with all assessment to the Training Manager according to the assessment submission schedule. Please refer to assessment overview for more information.
Administration Team: Record the Unit Outcome in the student management system (SMS). Ensure the date assessed matches the end date for the unit in SMS. Scan this sheet in the student’s electronic record, then save the assessment bundle in the student’s file.
Unit Name: Reporting to Managers (BSBRES401 Analyse and Present Research Information) Sufficient evidence recorded/Outcome
S – Satisfactory
NS – Not Satisfactory
Evidence recorded Unit Assessment Task 1 ? S / ? NS (First Attempt)
? S / ? NS (Second Attempt)
Evidence recorded Unit Assessment Task 2 ? S / ? NS (First Attempt)
? S / ? NS (Second Attempt)
Evidence recorded Unit Assessment Task 3 ? S / ? NS (First Attempt)
? S / ? NS (Second Attempt)
Evidence recorded Unit Assessment Task 4 ? S / ? NS (First Attempt)
? S / ? NS (Second Attempt)
Evidence recorded Unit Assessment Task 5 ? S / ? NS (First Attempt)
? S / ? NS (Second Attempt)
Evidence recorded Unit Assessment Task 6 ? S / ? NS (First Attempt)
? S / ? NS (Second Attempt)
Evidence recorded Unit Assessment Task 6 ? S / ? NS (First Attempt)
? S / ? NS (Second Attempt)
Unit Outcome ? Competent
? Result not available FINAL UNIT OUTCOME
? Competent
? Not Yet Competent
Comments
Assessor’s Name (Print)
Assessor Signature
Date Assessed
DATA ENTRY
(Entered onto TEAMS) ? Competent (change result to Competent and enter date assessed)
? Result not available (do not change result, record submission in notes field)
Date: Initials: ? Competent (change result to Competent and enter date assessed)
? Not Yet Competent (change result to NYC and enter date assessed)
Date: Initials:

Assessment Overview
Unit Description and Application
This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality of the information, and preparing and producing reports.
It applies to individuals who are required to apply their broad knowledge of the work environment to analysis and research tasks, evaluate information from a variety of sources and apply solutions to a range of unpredictable problems
No licensing, legislation or certification requirements apply to this unit at the time of publication.
Pre- Requisites
Not applicable
Co- Requisites
Not applicable
Relevant Legislation
• Australian Human Rights Commission Act 1986
• Age Discrimination Act 2004
• Disability Discrimination Act 1992
• Racial Discrimination Act 1975
• Sex Discrimination Act 1984
• The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)
• Occupational Health and Safety Act 2004 – Applicable in Victoria
• Work Health and Safety Act 2011
Key competencies
The key competencies you will develop and be assessed against in this unit are:
• Gather and organise information
• Research and analyse information
• Present information
Performance evidence
Evidence of the ability to:
• Identify or confirm research requirements and objectives
• Gather, organise and present workplace information and data
• Update, modify, maintain and store information
• Maintain and handle data and documents systematically and securely
• Prepare and produce reports including:
• Recommendations based on the analysis of information
• Clear and justified assumptions and conclusions
• Use of efficient, valid and reliable methods
• Use Boolean operators and other search tools
• Analyse, evaluate and interpret data to support organisational activities.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge evidence
To complete the unit requirements safely and effectively, the individual must:
• Explain organisational systems for recordkeeping/filing, including security procedures
• Identify organisational policies and procedures and legal and ethical obligations relating to workplace information
• Explain concepts related to research and analysis including reliability and validity
• Give examples of techniques for data analysis and how they are applied
• Explain research processes and strategies to identify new sources (online and print) of information and to use them most efficiently and effectively.
Assessment Submission Guidelines
• All assessments must be submitted by the due date specified by the Trainer/Assessor on the WLI Learning Management System (Moodle). To log in to WLI Moodle visit https://WLI.learnbook.com.au/login/learnbooklogin.php.
• When submitting assessments students agree that it is their own work, except where acknowledged, and has not been submitted for academic credit elsewhere.
If you miss an Assessment Deadline:
If you miss a scheduled assessment you are required to provide proof of legitimate absence within three (3) working days after the official due date.
• Proof must be provided to the Student Services Department and may be required to complete an assessment extension application form.
• If the proof is not provided within the time period, then the student will receive a ‘Not Yet Competent (NYC)’ outcome.
• No supplementary assessments will be scheduled without proof of legitimate absence.
• If the proof of legitimate absence is rejected, the student can appeal to the Academic department.
• For more information, please refer to the student handbook.
Re-submission
Students are permitted 2 attempts for each assessment task. If you are deemed Not Yet Competent (NYC) for the unit, you must re-enrol and pay the required tuition fees for the unit.
Assessment Task and Unit Outcome
All individual assessment tasks are marked as either Satisfactory (S) or Not Satisfactory (NS).
Once all individual assessment tasks are marked Satisfactory (S) for a unit, the student can be deemed Competent (C).
If the student does not achieve Satisfactory (S) results for all individual assessment tasks for a unit, they will be deemed Not Yet Competent (NYC).
Reasonable Adjustment
At the Trainer/Assessors discretion reasonable adjustment, also known as reasonable accommodation, may be applied. This means that 'reasonable' adjustments may be made wherever possible; to meet the needs of a student with disability or with other learning needs. If you require more details about reasonable adjustment, please refer to the student handbook.
Learning support
If you require further assistance in your learning, WLI encourages you to reach out to your Trainer to discuss the areas that you believe you need further assistance with. If you require further support after consulting your trainer, please see a Student Services Officer who can arrange a time to discuss your concerns with the Academic department.
Plagiarism Policy
All student work must be written in their own words, except where acknowledged through quotations and referencing. Plagiarism is a serious offence; The William light Institute may impose severe penalties on students who plagiarise.
For more information on Plagiarism and Cheating, visit WLI’s policy and procedures on the website. http://www.wli.edu.au/.
Appeals
If you are not satisfied with the decision made by a member of WLI staff, you can appeal that decision. For more information on Complaints and Appeals please see the Appeals policy and procedures on the WLI website. http://www.wli.edu.au/.
Course Credits
If you have been deemed competent in this unit as part of a prior qualification, you may eligible for credit transfer. For more information on course credits please see the Course Credits policy and procedures on the WLI website. http://www.wli.edu.au/.
RPL
If you believe you have sufficient experience and knowledge in this area of study, you may be eligible for Recognition of Prior Learning (RPL). For more information on applying for RPL please see the Recognition of Prior Learning (RPL) policy and procedure on the WLI website. http://www.wli.edu.au/.
Feedback to student
Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to justify to students how their competency was assessed, as well as to identify and reward specific qualities in their work, to recommend aspects needing improvement, and to guide students on what steps to take.
Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject. At its best, feedback should:
• Be provided for each Unit Assessment Task (UAT)
• Guide students to adapt and adjust their learning strategies
• Guide trainers/assessors to adapt and adjust teaching to accommodate students’ learning needs
• Be a pivotal feature of learning and assessment design, not an add-on ritual
• Focus on course and unit learning outcomes
• Guide students to become independent and self-reflective learners and their own critics
• Acknowledge the developmental nature of learning
If students have not received proper feedback, they must speak to PYP department/administration department in the WLI/person responsible for looking after the PYP department/administration of the WLI.
For more information, please refer to the WLI Student Handbook.

Question 1:
Task 1: Report
What techniques could you use to collect and assess information for a business issue? How would you ensure the data’s reliability and validity? Your response should not exceed 100 words for each.
Question 2:
Task 2: Report
Create a checklist of the questions you need to consider in collecting information and map against your list of types of information.

Question 3:
Task 3: Report
Assume you need to get information from individuals and groups in your organisation. List the things you need to do to get the best results. Justify your list.
Your response should not exceed 100 words.
Question 4:
Task 4: Report
Identify the key characteristics of a direct and linear style report.
Question 5:
Task 5: Report
Identify a suitable way to organise a report on data you have researched on a new project management software. What are the key headings?
Question 6:
Task 6: Role play and Report
You are require to provide a verbal report to the facilitator. Your verbal report should be no more than 7 minutes in length. Please include all the aspects we have discussed during the unit. Obtain feedback and note the changes or improvements to be made as a result.
After you have completed the verbal report do a self-evaluation and provide notes on this to your Facilitator
Student’s self-evaluation notes:
Third party/facilitator’s comments:
Signature: Observation date:

PERFORMANCE CRITERIA CHECKED BY THE FACILITATOR
Student name:
Facilitator name:
PERFORMANCE CRITERIA Competent Not Yet Competent
Understand the type of research tasks participants may be required to do on
An internship or early in their career (this requires clarification skills)
Understand the manager’s instructions including the objectives of the task for the organisation
Take notes of the task instruction, deadlines and important information
Analyse information for reliability and validity
Provide a structured verbal report of findings to the manager, providing the right amount of relevant detail
Understand how to provide information using a direct and linear approach
Understand new terms and words with the use of dictionaries and on-line resources
BSBRES401 Analyse and Present Research Information performance criteria
Gather and organise information in a format suitable for analysis, interpretation and dissemination in accordance with organisational requirements
Access information held by the organisation ensuring accuracy and relevance in line with established organisational requirements
Ensure that methods of collecting information are reliable and make efficient use of resources in accordance with organisational requirements
Identify research requirements for combining on-line research with non-electronic sources of information
Use business technology to access, organise and monitor information in accordance with organisational requirements
Update, modify, maintain and store information, in accordance with organisational requirements
Clearly define objectives of research ensuring consistency with organisational requirements
Ensure that data and research strategies used are valid and relevant to the requirements of the research and make efficient use of available resources
Identify key words and phrases for use as part of any on line research strategy, including the use of Boolean operators and other research tools
Use reliable methods of data analysis that are suitable to research purposes
Ensure that assumptions and conclusions used in analysis are clear, justified, supported by evidence and consistent with research and business objectives
Present recommendations and issues in an appropriate format, style and structure using suitable business technology
Structure and format reports in a clear manner that conforms to organisational requirements
Report and distribute research findings in accordance with organisational requirements
Obtain feedback and comments on suitability and sufficiency of findings in accordance with organisational requirements
7. WHAT ARE THE MAJOR THINGS THAT YOU SHOULD CONSIDER WHEN REPORTING TO MANAGERS?
8. WHAT TECHNIQUES WOULD YOU USE TO COLLECT AND ASSESS INFORMATION IN TERMS OF ITS WORTH AND RELEVANCE TO THE PROJECT?
9. WHAT DOES VALIDITY AND RELIABILITY OF INFORMATION MEAN?
10. WHAT QUESTIONS WOULD YOU NEED TO CONSIDER WHEN YOU COLLECT INFORMATION FOR A PROJECT?
11. USING INFORMATION FOR THE BEST RESULTS - WHAT WOULD YOU CONSIDER (THINK ABOUT) WHEN COLLECTING AND GIVING INFORMATION TO INDIVIDUALS AND GROUPS IN AN ORGANISATION?
12. WHEN WOULD YOU GAIN FEEDBACK ABOUT YOUR RESEARCH REPORT FOR YOUR PROJECT?
13. WHAT ARE YOUR CONCERNS ABOUT PROVIDING RECOMMENTATIONS AT THE END OF YOUR REPORT AND VERBALLY?



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