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FNS40211 – Certificate IV in Bookkeeping
LEARNER GUIDE / STUDENT ASSESSMENT WORKBOOK
FNSBKG401A – Develop and Implement Policies and procedures relevant to Bookkeeping Activities.
Table of Contents
Instruction to Students: 3
Unit Descriptor: 3
This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body. The Tax Practitioner's Board has set specific educational and experience requirements for registration of BAS agents that must be met. 3
Prerequisite: 3
Purpose of Assessment 3
Competency/Submission Details 3
Re-assessment 3
Reasonable Adjustments: 3
Skills Required 3
• communication skills to: 3
• build relationships, determine and confirm client requirements, using questioning and active listening as required 3
• liaise with others, share information, listen and understand 3
• use language and concepts appropriate to cultural differences 3
• numeracy and IT skills to: 3
• accurately analyse, record and store data in accordance with organisational requirements 3
• access and use appropriate financial management software, spreadsheets and databases 3
• use internet information 3
• self-management skills for complying with ethical, legal and procedural requirements 3
• problem solving skills to identify any issues that have the potential to impact on the bookkeeping process or outcome and to develop options to resolve issues when they arise or refer to other professionals as appropriate 3
• organisational skills, including the ability to plan and sequence work to provide a timely and professional service 3
Knowledge Required 3
Critical Aspects 3
• establish and maintain relationships with clients 3
• research and identify policy and procedure material 3
• develop systems and guidelines for procedures 3
• comply with legislative requirements 3
Learning Resources: 3
Assessment Task 1- Written Questions 3
Assessment Task 2- Project 3
Assessment Task 3- Project 3
Instruction to Students:
This Learner Guide / Student Assessment Workbook for FNSBKG401A– Develop and implement Policies and Procedures Relevant to Bookkeeping Activities contains details of your assessment works and the guidelines for you to be able to complete the requirements of unit of competency.
Unit Descriptor:
This unit describes the performance outcomes, skills and knowledge required to develop, implement and maintain policies and practices to ensure that a quality service is provided in relation to in-house or contracted bookkeeping activities.
This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body. The Tax Practitioner's Board has set specific educational and experience requirements for registration of BAS agents that must be met.
Prerequisite:
There is no pre-requisite for this unit.
Purpose of Assessment
To evaluate the candidate’s ability to demonstrate the knowledge and skill required to develop, implement and maintain policies and practices to ensure that a quality service is provided in relation to in-house or contracted bookkeeping activities.
Successful completion of assessments will contribute to the attainment of the following unit of competency:
FNSBKG401A: Develop and implement Policies and Procedures Relevant to Bookkeeping Activities
Competency/Submission Details
For you to achieve competency in this unit, you are required to complete the following tasks and submit on the due date specified in your Training Plans. You must achieve satisfactory ratings on all tasks. Your Assessment Task must be submitted in print – out form.
Task Number Method of Assessment Venue of Assessment Due Date
Task 1 Written Questions ZIE Onsite Final week of the term
Task 2 Project ZIE Onsite Final Week of the term
Task 3 Project ZIE Onsite Final week of the term
At each submission of your Assessment Task, you are to fill up the Assessment Cover Sheet and ensure that it is completely and accurately filled up. The Trainer / Assessor or Zarah Institute of Education (ZIE) representative will provide you with submission receipt to evidence that you have handed over your Assessment Task.
Upon completion of the Unit Assessments, the Trainer/Assessor will mark the Assessment Tasks and accomplish a Unit Result Summary Sheet to record the result and feedback. Your Trainer/ Assessor will discuss these with you and thereafter you will be asked to sign the declaration to evidence the feedback session.
Re-assessment
If the result of your Unit Assessment is “Not yet Competent (NYC)”, you will be given an opportunity for re-assessment. You will only work on the component/s of the Task/s that were marked “Not satisfactory”. The re-assessment must be completed within one (1) the study period. Please note that ZIE will provide two (2) chances for re-assessment at no cost.
Should you not able to achieve competency with all of these opportunities, you are required to repeat the unit at your own cost which will also impact on your extension of study period.
Reasonable Adjustments:
If you have special needs or disabilities, reasonable adjustment will be organised in accordance with the Special Needs / Disabilities Policy and Procedure of ZIE.
This may include but not limited to:
• Visual difficulty, we can assist by making adjustments such as larger print of documents and assessment tools and forms
• Physical disabilities, assessment may be broken down into shorter/longer lengths of time, where applicable
• Sick or have medical condition, due date extension may be provided
Skills Required
The required skills for you to demonstrate competency in this unit are:
• communication skills to:
• build relationships, determine and confirm client requirements, using questioning and active listening as required
• liaise with others, share information, listen and understand
• use language and concepts appropriate to cultural differences
• numeracy and IT skills to:
• accurately analyse, record and store data in accordance with organisational requirements
• access and use appropriate financial management software, spreadsheets and databases
• use internet information
• self-management skills for complying with ethical, legal and procedural requirements
• problem solving skills to identify any issues that have the potential to impact on the bookkeeping process or outcome and to develop options to resolve issues when they arise or refer to other professionals as appropriate
• organisational skills, including the ability to plan and sequence work to provide a timely and professional service
Knowledge Required
The required knowledge for you to demonstrate competency in this unit are:
• avenues for identifying other professionals
• relevant industry codes of practice
• relevant policies and procedures in regard to customer service and techniques
• relevant statutory, legislative and regulatory requirements regarding the documentation of accounting procedures
Critical Aspects
To achieve the competency in this unit, you must submit and demonstrate the knowledge and skill of the following evidence:
• establish and maintain relationships with clients
• research and identify policy and procedure material
• develop systems and guidelines for procedures
• comply with legislative requirements
Learning Resources:
1. PowerPoint Presentation provided ZIE
2. Small Print learner guide for FNSBKG401A
3. TAFE Accounting (Reference book)
For additional/general resources, please refer to the Training & Assessment strategy or ZIE training and assessment Resource list which can be accessed from the website and /or student handbook.

Assessment Task 1- Written Questions
Assessment task for Financial Services Training Learner Guide
Module: FNSBKG 1A

Please answer the questions of the following:
Q1.Write a brief report on job responsibilities of a Bookkeeper in a business. What are the basic difference of an accountant and a bookkeeper although both of them are in accounting industry?
Q2.What is the role of an Auditor? Who is a Tax agent? What are the areas where a book keeper could be responsible for?
Q3. Why active listening is important for a Bookkeeper? What is open and close questions? Give examples
Q4. Could you please provide examples of action oriented questions, problem solving questions and encouragement questions?
Q5. Please provide examples of various records a business must keep for ATO?
Q6. What are the activities that fall outside the role of a bookkeeper? As a bookkeeper if you need a professional advice, how do you conduct research? Explain with examples.
Q7. What are the benefits of a feedback sought for your professional service?
Q8.What are the established ethical principles for accounting profession?
Q9. What is continuous professional development? Why this is important for a bookkeeper? What are the three major areas of competency important for an employment? Could you please explain various professional development choices available to a business?
10. “Compliance in bookkeeping activity is important and it require extensive research into legislation, statutory, regulatory and industry requirements for carrying book keeping activity”-Could you please explain why the research is important? What are the legislative, statutory, regulatory and industry requirements for book keeping activity?
11. Please explain what are the sources you will look for relevant publication and software tools designed to carry out book keeping activity?
12. Please give examples of systems that a bookkeeper should develop if they are not in place for better compliance and information dissemination regarding financial position to the stakeholders of the company?

Assessment Task 2- Project
Barry Mendel and Coopers is one of the top accounting firm in Sydney. Their turnover for last year was 22 million. The management of the company is as follows. There are 4 partners in the firm, they are responsible to look after task of four Directors in the company. The management structure of the company look like this,

The arrow represents the communication channel between individuals.
They have hired you as a Bookkeeper. Your reporting manager is Chief Accountant of the company MS. Gillian Vesty. You should closely interact with your debtors and creditors. Ms. Vesty is very busy in her various assignment. She has very little time to supervise you. You are a recent graduate
student of ZARAH with excellent research skill, and have studied Certificate IV of Bookkeeping. You have identified the following problems in the accounting division,
i) There is policies and procedure for bookkeeping are in vouge
ii) Creditors are extremely unhappy because of payment delay
iii) Client’s payments are nor regular
iv) For last two years company was in dispute with his clients for payment received.
v) No training system are there, HR manager wants to recruit another Bookkeeper to reduce your work burden.
vi) Last Book keeper was fired by Managing director because of unethical behaviour
vii) The company for last two years used variety of software and none of them produced desired results.
Please answer the following questions based on above scenario,
1) How you can establish and maintaining better relationship with clients?
2) How can you improve better communication with your Boss, Ms. Vesty?
3) Please describe how you should use your research skill for developing policy and procedure materials. (Do some internet searching)
4) What are the ethical matter you should look as a Bookkeeper?
5) What are the importance of IT in this company? Use your idea (Hints: do internet searching)
6. Advice the company to use any financial software which is cost effective & reliable.
7. Go to www.ato.com.au , find relevant information for GST norms, PAYG rule , FBT, BAS instalment, require for bookkeeping activity and show your boss.
8. Identify some CPD work to improve your skill and inform to HRD department.
Project -1.Read the above case study and produce a conceptual flowchart, form or set of instructions for a task a bookkeeper might be expected to undertake on a regular basis.
Hints (Consult with assessor/trainer and do some internet search and refer the learner book).

Assessment Task 3- Project
Please fill up the template with relevant information. The left-hand column describes the various records, you have to write various activities in the right hand side, example, against sales records, as a bookkeeper you should responsible for Sales invoices. So written “Sales invoice” on the left hand column. Please fill-up the with relevant responsibilities /activities.
Records Activities/responsibilities
Sales records: Sales invoices
Purchase / expense records :
Yearend Income Tax :
Payments of employees:
PAYG withholding for business payments
Fuel tax credits:



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